Hello and welcome! If you’re seeking a leadership role in retail and have a passion for delivering top-notch customer experience, this may be the perfect fit. Altice USA is hiring a Store Manager – Bilingual to lead its Bronx store. Here’s everything you need to know about the position, qualifications, benefits, responsibilities, and how to apply.
Job Overview
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Position: Store Manager – Bilingual
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Company: Altice USA (Optimum retail brand)
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Location: Bronx, NY
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Employment Type: Full-time, retail
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Industry Insight: Altice USA’s work-life balance rating sits around 3.2/5, with strong benefits noted but room for improvement in management culture
Key Responsibilities
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Store Leadership & Operations
Manage daily store operations, including merchandising, inventory control, product launches, and financial oversight. Cultivate a performance-driven store culture focused on sales and customer satisfaction . -
Sales & Customer Experience
Promote Optimum’s mobile and internet connectivity services. Provide expert guidance, analyze store metrics, identify performance gaps, and drive sales . -
Team Management & Development
Recruit, train, and lead a bilingual sales team. Provide coaching, conduct performance reviews, and empower staff to exceed targets . -
Collaboration & Strategy
Partner with marketing to execute local campaigns and promotions. Represent the store in organizational initiatives to drive growth. -
Technology & Product Knowledge
Stay current on new product launches and tech developments. Equip your team with the knowledge to support customers confidently.
Qualifications
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3+ years in retail or customer service management, preferably in telecommunications or high-volume sales
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Proven leadership in driving team performance and outcomes
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Strong communication, coaching, analytical, and planning skills
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Knowledge of mobile and internet connectivity; proficient in Microsoft Office
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Valid driver’s license and flexibility to travel to multiple locations, including weekends and holidays
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High school diploma required; associate degree in Business or related field preferred
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Bilingual (Spanish) is highly preferred
According to employee reviews, the work environment offers excellent benefits and opportunities to learn—though some note areas for improvement in management style.
Compensation & Benefits
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Salary Range: $58,738 – $96,499 per year (varies based on experience and qualifications)
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Immediate Benefits: Medical, dental, and vision coverage from day one
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Employee Perks: Discounted Optimum services (TV, internet, phone)
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Professional Development: Tuition reimbursement and referral bonuses
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Paid Time Off: Vacation and sick pay
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Incentives: Sales bonus and incentive programs
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Retirement Plan: 401(k) with company match
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Career Growth: Strong internal opportunities for advancement
Why Join Altice USA?
Optimum’s store environment scores around 3.4 out of 5 for work-life balance and job satisfaction. Employees often highlight supportive teams and learning opportunities .
The role aligns with Altice’s core values—ownership, transparency, community, and expertise—fostering a culture rooted in trust and development
How to Apply
To apply, visit the Altice USA Careers portal and submit your resume. Highlight your:
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Retail or customer service management experience (preferably in telecom)
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Bilingual skills and leadership achievements
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Proven success in sales performance and team coaching
Final Thoughts
The Store Manager – Bilingual role offers an exciting opportunity to lead a high-performing retail team in a fast-paced telecom environment. With competitive compensation, excellent benefits, and scope for career growth, it’s a strong fit for driven professionals.
If you’re ready to advance your leadership career while delivering outstanding customer experiences, consider this opportunity to be part of Altice USA’s dynamic retail team. Good luck!